Legal Documentation

1. Data Controller

FreshAngleWorks, registered at Calle Colón 12, Piso 1 A, Valencia, Spain, is the data controller responsible for the processing of personal data collected through this website.

2. Data Collection

We collect personal data that you voluntarily provide when using our contact forms, including:

• Full name
• Email address
• Communication content

We also automatically collect technical data including IP address, browser type, operating system, and usage patterns through essential cookies.

3. Legal Basis for Processing

We process your data based on:

• Consent: When you submit contact forms
• Contract Performance: When processing service requests
• Legitimate Interest: For website optimization and security

4. Data Retention

Personal data is retained for a maximum of 24 months from the last interaction, unless longer retention is required by law or for the establishment, exercise, or defense of legal claims.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (EU) 2016/679, you have the right to:

• Access: Request information about data we hold about you
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Limit processing of your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests

6. Contact

To exercise your rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by enabling certain functionalities.

2. Types of Cookies We Use

3. Third-Party Cookies

We do not use third-party tracking cookies. The only external content loaded is Google Maps for our contact page location display, which may set its own cookies as per Google's privacy policy.

4. Managing Cookies

You can control cookie settings through:

• Our cookie consent banner displayed on first visit
• Your browser settings (disable/delete cookies)

5. Impact of Disabling Cookies

Disabling essential cookies may affect website functionality, including the contact form submission and navigation experience.

1. Service Commencement

Work begins upon receipt of the initial payment milestone. Each service engagement has clearly defined phases as outlined in our service descriptions.

2. Milestone-Based Refunds

Refunds are calculated based on completed project milestones:

• Before Phase 1 Completion: Full refund minus 15% administrative fee
• After Phase 1, Before Phase 2: 50% refund of remaining balance
• After Phase 2 Completion: No refund; final phase proceeds to delivery

3. Refund Request Process

Refund requests must be submitted in writing to [email protected] within 14 days of the milestone in question. Requests are reviewed within 5 business days.

4. Non-Refundable Items

• Third-party software licenses already purchased
• Domain registration fees
• Completed design work approved by the client

5. Dispute Resolution

Any disputes will first be addressed through direct communication. If unresolved, disputes will be submitted to arbitration in Valencia, Spain, in accordance with Spanish commercial law.

1. Acceptance of Terms

By engaging FreshAngleWorks services, you agree to these Terms of Service. These terms constitute a legally binding agreement between you (the Client) and FreshAngleWorks (the Provider).

2. Scope of Services

Services are defined in individual project proposals and statements of work. Any modifications to the scope require written agreement from both parties and may affect pricing and timelines.

3. Intellectual Property

Upon full payment, the Client receives a perpetual, non-exclusive license to use all deliverables. Source code and design files are transferred to the Client. FreshAngleWorks retains the right to display work in portfolios and case studies unless otherwise agreed.

4. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This obligation survives termination of the agreement for a period of 24 months.

5. Limitation of Liability

FreshAngleWorks' total liability shall not exceed the total fees paid under the specific project agreement. We are not liable for indirect, consequential, or incidental damages.

6. Termination

Either party may terminate with 14 days written notice. Upon termination, the Client pays for all work completed up to the termination date. Work product delivered is compensated in full.

7. Governing Law

These Terms are governed by Spanish law. Any disputes shall be resolved in the courts of Valencia, Spain.